Basic Online Purchase Terms (Online Services)

This is a template for online purchase terms for the sale of online services such as classes, instructional videos, live training, and webinars, whether one-time or recurring. This document provides general terms that govern the purchase and cancellation of such services sold online. These terms can and should be fully customized to fit your business needs but will serve as a strong base for you to work from. 

-Introductory page with key considerations and more information on how to use the template most effectively 

 

-Contract template with comment  boxes that explain the sample clauses for addressing your cancellation policy for a single service or recurring classes or videos, etc., and refund/credit policy and processing information. 

-A company that does online education classes for download

 

-A company that does live fitness training classes through their website

 

-A company that does yoga or wellness classes through their website live and for download

 

-A company that has instructional videos or webinars available for purchase on their website

These terms and conditions are not intended to be a substitute for comprehensive terms of use and privacy policy - they are simply a starting point to offer you some basic, interim protections. 

 

This template was drafted by a Pennsylvania licensed attorney under Pennsylvania laws. If you are located in another state, please speak to an attorney licensed in your state. Templates do not constitute specific legal advice or create an attorney-client relationship. If you have specific questions about how you should use the resource or about your unique situation, please speak with an attorney.